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How do I cancel or pause my subscription?
How do I cancel or pause my subscription?

You can manage your subscription in your subscription management portal

Updated over a week ago

You can manage your own subscription via the subscription management portal. Here you can download your invoices, see your subscription, change your plan - if you want to downgrade or upgrade - as well as pause or cancel your subscription.

Navigate to your profile menu (your avatar) and click on "Manage subscription":

Next, click on the button that says "Open Billing Portal".

If your payment processor is LemonSqueezy

In the billing portal you can make the changes by clicking on the actions menu (three little dots - depending on light/dark mode, this might be quite pale/hard to see). If you signed up before April 2024, it will look like this:

With LemonSqueezy, you can only pause from the end of the month.

If your payment processor is Paddle

If you signed up to Novelcrafter after April 2024, Paddle is your payment processor. Their process for pausing the subscription is slightly different.

When you open your billing portal,

With Paddle, you can decide whether you

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